Care Services Implemented (CSI)
Who We Are
Care Services Implemented (CSI) is a marketing group that helps facilitate, manage, and monitor Home Health and Hospice agencies in our area
We ensure that all patients using our service receive the highest quality care from our Home Health and Hospice partners. We stay in continual contact with patients, doctor's office staff, and Home Health/Hospice agencies throughout the area of service - all while providing all parties status updates of their care. Any patient reports requested by the doctor's office, patient, or agency, are promptly delivered by our group. We do all this with the patient's happiness and satisfaction as our number one goal!
Our experience and community support
CSI was established in December of 2014, by a team who now has over a decade of combined experience in the industry. We pride ourselves on the great relationships we have with doctors, hospitals, and rehabilitation centers in the areas we serve. By consistently monitoring our Home Health and Hospice partners, CSI has established a culture that expects nothing less than the best care possible for patients. We strive to only work with partners that are consistently improving upon their nursing and physical therapy care.
Why we started the business
The main reason is simply that it was needed! Originally working as a marketer for a home health agency, our founder saw things that should never happen. For example, some patients never got seen. Other patients were seen for nursing instead of physical therapy. In further instances, the nursing or therapy staff had such negative relationships with patients, that patients would shorten their needed visits or even cancel services completely. Patients or family that had such complaints were never able to talk to a supervisor, or were just flat out ignored. There have never been adequate checks and balances in this industry, until now.